The Castle Doctrine Forums

orphaen

Member

Registered: 2014-02-08

Posts: 3

troubles

I just bought this game off of the website, and I followed the link I got to get a Steam key but the log in page it took me to was all in Danish. I dicked around a bit and figured out where to punch in the download code I was e-mailed but I think I'm getting rejected or something. I can't really tell because everythings in Danish. Which I don't read. Any help?

colorfusion

Member

Registered: 2013-04-02

Posts: 537

Re: troubles

Do you mean your steam is in danish? Uploading a screenshot (make sure not to show your download code!) would help work out what's wrong.

orphaen

Member

Registered: 2014-02-08

Posts: 3

Re: troubles

Yep, it's literally in Danish. I've never seen this before, and I have no idea why I'm getting it in Danish, but there it is, in all its Danish glory.

colorfusion

Member

Registered: 2013-04-02

Posts: 537

Re: troubles

http://i59.tinypic.com/jpczeu.png

Yep, it's literally in Danish. I've never seen this before, and I have no idea why I'm getting it in Danish, but there it is, in all its Danish glory.

At the top left next to "Install Steam" the drop down is for language, you should be able to use that to change to English.

That page is for logging into steam I believe, that's not where you put the download code; just your normal steam details.

If you don't have a steam account then you can still play the game normally by downloading it from the link you got emailed, using steam is optional just for if you prefer to have your games all in one place.

Last edited by colorfusion (2014-02-08 05:34:47)

orphaen

Member

Registered: 2014-02-08

Posts: 3

Re: troubles

Aaaaaah gosh that was real obvious. Now the problem has turned into, I log in with my Steam name and everything's good, I enter in the code I was sent and it tells me it's wrong. I've tried it with and without the hyphens.

sebastian

Member

Registered: 2014-01-31

Posts: 68

Re: troubles

No. You should enter your STEAM USER AND PASSWORD in those boxes.
When thats done, you should get the game immdiately, eg without having to enter anything.
The backend will use your steam Account-ticketID to send a "Add game to library" function to the steam server (Which only Jason's server has authority to do), so you should get the game "for free" by logging in that dialog.

BUT if you fail to login, you will lost the download code.
What you need to do, is to click the link in email again, and then immediately login correctly. If you do incorrect and get "incorrect user or password", then you have to start from beginning with the email link again.

Theres a slight possibility that you have depleted your download code by attempting to login with incorrect steam details. Then you need to Contact Jason so he can reset the "Has added game to steam" flag on your download code.